 | Terms And Conditions |  |
| About Us The Lord of the Deals are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at lord [at] lordofthedeals [dot] com.Our Contact details:The Lord of the Deals, The Old Arable Centre, Middle Farm Winterbourne Monkton Swindon Wiltshire SN4 9NW United KingdomPhone- 01672 539000, Monday-Thursday 9am-5pm, Calls charged at standard rate Fax: 01672 539111 Email: lord [at] lordofthedeals [dot] comVAT Registration No 810-983-135 · www.lordofthedeals.co.uk in association with 533 Consumables. IMPORTANT NOTE: CREDIT CARD TRANSACTIONS WILL SHOW AS '533 CONSUMABLES' ON ALL DEBIT AND CREDIT CARD STATEMENTS. |
| Making A Purchase None of the following Terms and Conditions affect your statutory rights as a consumer.Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Buy Now" and you will be asked for a few details that we need to be able to satisfy the order.We accept Visa, (except Visa Electron) Mastercard, Switch and Solo. We do not make a charge for use of any of these cards. You may send your credit card information via phone, fax, snail mail or over the Internet.IMPORTANT NOTE:www.lordofthedeals.co.uk is in association with 533 Consumables. PAYMENTS TAKEN BY US WILL BE SHOWN AS 533 CONSUMABLES ON YOUR CREDIT AND DEBIT CARD STATEMENTS. |
| Shipping And Handling Shipping charges will be displayed on your invoice as a seperate item. Standard shipping charge applies to UK Mainland destinations only, however some scottish postcodes may incur higher charges. UK Destinations away from the mainland i.e Northern Ireland, Isle of Wight, Isle of Man and others will also incur higher delivery charges. We will notify of higher charges, and await your confirmation of acceptance, prior to any goods being dispatched.PLEASE NOTE that we provide the provision for an alternative delivery address (i.e work, neighbour) when the order is placed. If, once the goods have been dispatched, an alternative delivery address is requested, an extra carriage charge may be applicable.Lord of the Deals will in some cases and at our discretion, carry out security checks on any alternative delivery addresses, prior to shipping any goods.IMPORTANT NOTEOrders that consist of any other product are subject to a courier charge (this will be fully displayed at checkout stage).Ink cartridges are sent via ROYAL MAIL recorded delivery.NON DELIVERY OF INK CARTRIDGESIf a signatory is not present, cartridges will be held at the local sorting office for 3 days, if the goods are not claimed within this time, all goods are returned to us. If goods are to be re-issed, a postage charge will be applicable. |
| Delivery Schedule Orders received before 2pm will be dispatched the same day, subject to availability, All orders received after 2pm will be dispatched the next working day, We use overnight parcel delivery services. Deliveries are undertaken between the hours of 8.30am and 5.30pm. (we are unable to advise on the time of delivery) (This service is not guaranteed, as some situations can affect this service, however 99% of deliveries are received next day). N.B. Some Scottish areas may have a 48 hour delivery time.We would advise that our couriers do not make Saturday or Sunday deliveries.We are able to offer a 'next day timed delivery', for further information, please contact the sales office on 01672 539000.BANK HOLIDAYSAny orders received after 12 noon on the working day prior to Bank Holiday Monday, will be dispatched on the next available working day. |
| Back Orders If your item is not in stock, we will contact you by mail or telephone to offer an alternative or hold the order for you until such time that the product becomes available. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. You may not see the padlock icon on your browser, but your safety is assured. |
| Guarantee PLEASE NOTE! Recordable compact discs and DVD media can vary in compatibility. We only sell premium "A" grade recordable media. However, the compatibility of the product with a given set of hardware and software cannot always be assured 100%. In the unlikely event that you find recordable media does not function as required, we will need to verify its functionality before any refunds, credits or exchanges are authorised. Furthermore, writers of under 12x will generally perform better with silver/blue discs as opposed to silver/pthalocyanine discs.In the unlikely event that you have a complaint concerning an order through Lord of the Deals:-Please contact us either by e-mail at lord@lordofthedeals.co.uk or by telephone on (01672) 539000 (calls charged at the standard national rate) . We will acknowledge receipt of your email within 5 working days. We endeavour to respond to any complaints within 5 working days of acknowledgement. Please note that the telephone line is manned from 9am - 5pm Monday to Friday. Please use email outside these hours to leave a message. |
| Reaching Us If you need to reach us, please email us on lord [at] lordofthedeals [dot] com, alternatively, you can call on International +44 <phone without first zero>) 01672 539000 Monday -Friday 9am-5pm, all calls charged at standard rate. Fax us on 01672 539111 or write to us at The Old Arable Centre, Middle Farm Winterbourne Monkton Swindon Wiltshire SN4 9NW United Kingdom |
| Privacy Policy The Lord of the Deals is committed to protecting your privacy.Information collected from you includes: your name, address, phone number, email address and credit card details.We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web trader code of practice.The Lord of the Deals collects information for the following reasons, to process your order efficently and to enable us to provide you with the best possible service. No sensitive information will be collected without your consent. In deciding whether to accept your order we may use the information you have given to us, or we already hold about you, or which we receive from any enquiry we may make with Early Warning Uk Ltd, to confirm your identity. Early Warning Uk Ltd will check any details we disclose to them against any data bases (public or private) to which they have access and will keep a record of that check. Early Warning Uk Ltd will also retain this information and may use it in the future to assist other companies with identity verification. This assists us to protect you and us from fraudulent transactions.E-mails will only be sent to those who have chosen to subscribe to our mailing list. If you do not wish to receive promotional material please unsubscribe at the welcome page of Lord of the Deals.The Lord of the Deals does not forward any customer details to third parties at any stage.Any questions regarding our privacy policy, please email lord@lordofthedeals.co.uk. |
| Returns Policy CANCELLATIONS AND RETURNSUnder UK law, you have the right to cancel the contract for your purchase within 7 working days after the day of delivery. Once an order has been cancelled , a refund for the total of goods will be made within 30 days of the cancellation date. If an order has been dispatched and then cancelled, the shipping out (as per the original order) and return cost (£12.50+vat) will still be charged. If an incorrect delivery address is provided, a further delivery charge may be applicable for re-routing any goods.Cancelled or unwanted items are to be returned to us in original and unused condition. Packaging MUST not be open. You can make your own arrangements for a safe return of the goods or, our courier will be authorised to do a 'goods collection' and a deduction will be made from any refund to cover the direct cost of collection.If you are returning a product please contact us to let us know what is being returned, we will require the following:Order Number, Full Name and Address and your E-mail address. Please also ensure that a covering letter is forwarded with the returned goods so the matter can be dealt with efficiently.N.B WE CANNOT ACCEPT RETURNS OF ANY MEDIA THAT HAS BEEN WRITTEN TO, UNDER ANY CIRCUMSTANCES. N.B. ALL RETURNS MUST BE SEALED AND PACKAGED AS ORIGINALLY PURCHASED, WE CANNOT ACCEPT RETURNS OF ANY UNSEALED or OPEN PRODUCT.None of the above terms affect your statutory rights as a consumer. Damaged goods must be notified within 10 days of receipt and arrangements made concerning return/replacement will be confirmed. |
| Remittance Terms All goods remain the property of Lordofthedeals.co.uk until paid for in full.CREDIT AND DEBIT CARD STATEMENT WILL DISPLAY '533 CONSUMABLES' FOR PAYMENTS TAKEN. |
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